Calling our Contact Centre
As we move over to our new licensing application system, we are reducing capacity at our contact centre; we know that it is becoming difficult to contact us by phone.
Read more about this
Your employer may be able to answer your query, so it may be worth speaking to them before you contact us. You may also wish to read our frequently asked questions.
Read our frequently asked questions
Please do not use this form to report an incident involving an unlicensed security operative. There is a separate process for this.
Report illegal activity
Is it about a licence application?
We will not be able to answer your query until you have given us the following information:
- your full name
- your date of birth
- your address
We aim to process 80% of applications within 25 working days. Our advisors will not provide an update on your application within this time.
Check the status of your application now
* Information Required