SIA Update December 2016
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SIA Update Christmas masthead
December 2016
This month, as it’s the festive season, our newsletter comes to you earlier than usual. It features another update on our licensing system and includes information on the improvement to watchlists for SIA business accounts.

Also included is an enforcement update which details how our new counter-terrorism partnership with Police Scotland and the Scottish Business Resilience Centre aims to create a safer Scotland.

To help explain the licensing process, we have an article this month that looks at criminal record checks and the processes that applicants must follow.

We are also announcing a date for our annual stakeholder conference. Please save the date: Tuesday 14 March 2017.

Season greetings from everyone at the SIA, we would like to wish you a happy and peaceful holiday.
Update on Our New Licensing System
‘Ask for Angela’ Pubwatch Campaign in Lincolnshire
The Threat from Terrorism and the Launch of a National Stakeholder Menu of Tactical Options
Troubleshooting Webinars for Businesses on Our New Licensing System

New Counter-terrorism Partnership Aims for a Safer Scotland

Improvements to the Watchlist Function on Our Licensing System
Explaining the Licensing Process
British Standards Institution Revises Door Security Standard

SIA Annual Stakeholder Conference
Security Twenty 17 Conference and Exhibition
Executive Security and Close Protection Technology Forum
SIA News
Update on Our New Licensing System
Image shows new licensing site log-in page on the SIA website
In the first seven days of December we made 2,209 licensing decisions. This is in line with the performance that we achieved in November.

This month we have also seen a major milestone in the management of applications. Every application where payment has been received but that has failed to move forward from ‘Next Steps’, has now been manually checked. If the problem was technical, it has been corrected.
Anyone whose application has not moved forward from Next Steps should check the message “Instructions to complete your SIA application”. There is often more than one action that needs to be completed, and some people have failed to realise that they have to complete all of the actions listed before we can start to process their application.

We have also carried out further updates to the system. A total of forty technical changes were applied on 3 December, most of which will operate behind the scenes and will not visibly affect users. Business users will be pleased to know that we have added the ability to export any watchlists you create. This is not something that was available in our previous system but is something that a number of businesses had asked for.

We are applying a further set of technical updates on 17 December. These are intended to improve the user experience. We will let you know about these changes after they have been successfully implemented.

Over the Christmas and New Year period SIA staff will be working to deal with customer support messages and enquiries from Approved Contractors, during normal office hours. The SIA office will be closed on the bank holidays: 26 – 27 December and 2 January. We will have people on call in case of serious system problems. The SIA website and online personal accounts will be active and available throughout the period.

Go to Updates on Our New Licensing System
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‘Ask for Angela’ Pubwatch Campaign in Lincolnshire
Image shows Ask for Angela campaign poster
The ‘Ask for Angela’ initiative allows anyone who is receiving unwanted attention at a bar, music venue or night out to discreetly ask for help. This campaign is being rolled out across the UK so that venue and security staff can respond.

The initiative started in Lincolnshire and ran from 26 September to 2 October 2016 using #NoMore. This campaign raises awareness of sexual violence & abuse (SVA) services and promotes a culture change.
We support this campaign, as it reinforces the vulnerability training that all door supervision staff undertake. The campaign has put together ‘Ask for Angela’ guidance that gives advice to staff that are using the ‘Ask for Angela’ poster scheme in their venues.

It includes:
  • Offer to take the person asking for help to a part of venue not in sight of the public or potential threat (staff room, kitchen, toilets)
  • Offer to call the person a taxi or assist them in calling a friend/family member to come and collect them
  • Where safe to do so (the person asking for help is out of sight and the staff consider it safe) request that the person causing distress leaves the venue.
  • If the person causing distress becomes angry consider calling the police for assistance or follow your corporate policy on this issue.
The campaign focuses on students in secondary schools, university and colleges across the county encouraging them to report, seek support and challenge behaviour in relation to SVA.

The #NoMore Awareness Campaign was so successful that it will run again in February in Lincolnshire and across the UK for the National Sexual Violence and Abuse Awareness Week.

Go to ‘Ask Angela’ Advice for Staff
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The Threat from Terrorism and the Launch of a National Stakeholder Menu of Tactical Options
The threat to the UK from terrorism remains at SEVERE meaning that ‘an attack is highly likely’.

While there is currently no specific threat, the recent terrorist attack on the football stadium in Istanbul, following on from last year’s Paris attacks at the Stade de France and Bataclan Theatre, was a timely reminder. As a result, law enforcement and private security patrols and activity at sports stadia, shopping centres and other crowded places must continue to be vigilant throughout the Christmas period.

Thousands of security operatives and hundreds of security businesses have already undergone Project Griffin or Project Argos training and further information is available on the GOV.UK website - this link opens in a new window

The National Counter Terrorism Office (NaCTSO) recently launched a new publication the ‘National Stakeholder Menu of Tactical Options’. The guidance document is the result of several months of consultation with the security industry and other business sectors and sets out a range of considerations and tactical responses to the private sector both in planning for and reacting to a terrorist incident.

The easy to read document includes a series of links providing access to further tactical advice e.g. developing dynamic lockdown procedures, robust visitor and entry processes and searching buildings and other areas. Undoubtedly, businesses and individuals who consider and respond to the NaCTSO menu of tactical options will be in a better position to safeguard themselves and reduce injuries and fatalities should a terrorist incident occur.

Go to National Stakeholder Menu of Tactical Options
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Troubleshooting Webinars on Our New Licensing System
We will be running webinars for businesses in the New Year to provide advice and guidance on our new licensing system.

We will have experts on hand to provide on-screen solutions to your system issues and offer practical tips to improve your interaction with the new service.

If you are interested in attending the first webinar, then please email us. Please send us your top five system issues at the same time. If you can provide as much detail as possible, this will help us to tailor the sessions effectively.

Email us with the subject title ‘Webinars’ to register your interest and send your top five issues.

Email us
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Enforcement Update
New Counter-terrorism Partnership Aims for a Safer Scotland
Image shows statue of justice
A new integrated counter-terrorism initiative aims to build stronger public/private partnerships to make Scotland safer from terrorism.

On 5 December 2016, we launched a counter-terrorism initiative with the Scottish Business Resilience Centre (SBRC) and Police Scotland.
Following UK Counter-Terrorism Week, our Partnerships and Interventions team attended a multi-agency counter-terrorism workshop in Tulliallan, Fife. Over 50 representatives from Scotland’s security industry as well as sports stadiums, universities and large shopping centres also attended the event.

Dave Humphries, our director of Partnerships and Interventions, who was the keynote speaker, said:
“The SIA is working with enforcement and security agencies and with the security industry to make communities safer from terrorism. One way in which we can do this is through the Approved Contractor Scheme (ACS), which certifies that businesses that are part of the scheme have met the agreed standards. A security business frequently has professional, trained staff working in locations which may be a target for a terror attack – therefore they can offer an informed response in a crisis to ensure public protection.

We are promoting the need for the 300,000-plus people who hold SIA licences to be encouraged and equipped to contribute effectively in the fight against terrorism.”
This event marked a change in approach for the scheme’s partners. It builds on Police Scotland’s existing work with the private security industry through initiatives such as Project Griffin, which was undertaken in conjunction with the SBRC.

During the event, the Scottish Business Resilience Centre gave a presentation that included a sobering counter-terrorism threat assessment. They emphasised the importance of initiatives like Project Argus (business preparedness for a terrorist attack) and Project Griffin (individual counter-terrorism training)

Deputy Director of the SBRC, Ronnie Megaughin, said:
“The SBRC exists to support businesses in Scotland in their efforts to trade and prosper securely. We are mindful of the role that businesses play in ensuring the safety of their employees, customers and the wider communities in which they operate from the threat of terrorism.

This event focused on how that could be achieved through stronger collaboration with public sector partners and the security industry. I believe this initiative has moved us forward in understanding both the opportunities and obstacles. We are fully committed to continuing this programme of work, which will ultimately contribute to keeping people safe.”
Police Scotland led a session focussed on developing the existing counter terrorism strategy. It emphasised the importance of initiatives like Project Argus (business preparedness for a terrorist attack), and Project Griffin (individual counter-terrorism training).

Three questions associated with police and the security industry combatting terrorism sparked a lively discussion: what currently works well; what are the barriers to good co-operation and, what needs to happen to make public/private joint working more effective?

Police Scotland Assistant Chief Constable Steve Johnson (Crime) opened the event and said:
“This event was an ideal opportunity to develop existing relationships between Police Scotland and the private security industry and to identify innovative new ways of working together in the future. At this time of increased risk nationally, the event confirmed the benefits of collaborative working; ensuring organisations work together for a common goal, rather than in isolation, to make Scotland safer for all of our communities.”
Following this event, we will meet with the SBRC and Police Scotland, in January, to collate the actions and ideas raised throughout the day. They will outline practical recommendations for the private security industry and develop short, medium and long-term goals. This will include how the industry can be used as an additional resource in counter-terrorism through expanding initiatives like Project Griffin and Project Argus for better joint working to make Scotland safer from terrorism.

Go to SIA News Page
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Licensing Matters
Improvements to the Watchlist Function on Our Licensing System
We have made a change to the licence watchlist function, which will allow you to export your watchlists as CSV spreadsheet files. You can do this by:
  • Navigating to the ‘watchlist’ tab
  • Selecting the ‘Actions’ button
  • Selecting ‘View’
  • Clicking on the ‘Export’ button
Depending on your settings you may need to format the licence number to a number with no decimal points. Having this data in a spreadsheet format will enable you to sort, filter and search more easily.

We are still working with our supplier on the uploading of licences to the watchlist to provide a solution which will allow the 250-a-time limit to be lifted. We will keep you posted on this development.

Go to Updates on Our New Licensing System
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Explaining the Licensing Process
Criminal Record Checks

When you apply for or renew an SIA licence we check your criminal record. We do this by submitting something called a ‘disclosure request’ to one of the UK‘s three disclosure bodies: Access NI (Northern Ireland), Disclosure Scotland and the Disclosure and Barring Service (DBS). Which one we use will be determined by your address history.
  • If you have lived in Northern Ireland or the Republic of Ireland at any time within the last five years we will send our request to Access NI.
  • If you currently live in Scotland or you live overseas we will send our request to Disclosure Scotland.
  • If you currently live in England and Wales we will send our request to the DBS.
Each of the three disclosure bodies has its own processes that we must follow. Disclosure Scotland requires the person being checked to sign the disclosure request form, so we will send that to you in the post for you to sign and return to us. Access NI requires that disclosure requests are submitted through their website by the person being checked, so we will send you instructions on how to do this. We initiate DBS checks directly following receipt of a completed application, so no further action from you is required.

If you live overseas or you have spent six continuous months or more outside the UK, you must in addition provide evidence of a criminal record check from the relevant country or countries. The checks need to cover the five years prior to your application.

Go to Overseas Criminal Record Checks
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British Standards Institution Revises Door Security Standard
The BS 7960:2016 code of practice for door supervision has been revised. This is the first major revision of BS7960 for 10 years, and understanding the changes is essential as it affects security operatives and businesses working in the door supervision sector.

One significant change is that anyone undertaking, or having access to, details of door supervision duties, should be selected and screened in accordance with BS 7858 (Security screening of individuals employed in a security environment – Code of practice).

This change takes account of changes in UK legislation through the implementation of the Private Security Industry Act (2001). Approved contractors are therefore required to conform with the British standards relevant to the security sector.

The standard covers the following details:
  • How the organisation is structured, including operating a complaints management system
  • Insurance cover
  • How companies should make service calls
  • What information should be supplied to prospective clients before providing the service, including details on uniform, terms and conditions of employment, and references
  • Carrying out a risk assessment of the licensed premises
  • Contingency plans in the event of an incident
  • Terms of employment
  • Contracts between parties
  • Selection and screening of staff
This newly revised standard has now been published and is available to purchase at a 30% discount.

Go to our website to access the 30% discount
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Upcoming Events
SIA Annual Stakeholder Conference
Save the date – Tuesday 14 March 2017,

The Hallam Conference Centre,
44 Hallam Street,

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Security Twenty 17 Conference and Exhibition
Thursday 9 February 2017

At the East Midlands Conference Centre,

Go to event page
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Executive Security and Close Protection Technology Forum
SIA licence holders can attend the Executive Security and CP Technology Forum on 25 January in London (WC2).

The event will look at the newly available technology for security, feature a round-table discussion about the future threats to technology and outline several ways to better select a security provider.

SIA licence holders can use discount code SIAWinter1 for a 20% discount expiring 30 December (applies to group bookings).

Download the current agenda now and visit their website for more information.

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