SIA Update April 2017
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April 2017
In this month’s newsletter, we invite you to attend the violence reduction workshops that we are holding across the country. These events will bring people together to discuss local initiatives and share experiences and good practice.

Also featured in this issue is an explanation of how our criminality checks work when we process these through Disclosure Scotland.

In this issue, we highlight the fact that the best way for businesses to contact us is via their online account and raising a service request through the ‘Business Support’ channel.

This month’s enforcement update is about compliance checks at Hinkley Point Power Station Construction Project and our support for Cheshire Police’s Operation Street Safe.

In this month’s ‘Explaining the Licensing Process’ feature we talk about application timescales.

Finally, we have an article about Stop the Traffik’s STOP App and the work we are doing to support this initiative.
SIA NEWS
Violence Reduction Workshops
The Best Way to Contact Us

ENFORCEMENT UPDATE
SIA Supports Cheshire Police’s Operation Street Safe
Hinkley Point Power Station Checks

LICENSING MATTERS
Criminality Checks Through Disclosure Scotland
Explaining the Licensing Process

BUSINESS MATTERS
The STOP App from Stop the Traffik

UPCOMING EVENTS
Brighton and Manchester Violence Reduction Workshops
SIA News
Violence Reduction Workshops
Image shows two young men fighting
We are running a series of events across the UK to promote violence reduction measures within the night-time economy.

Our first one was on the 25th of April in Ipswich.

We want to bring together private security operatives and businesses to discuss local initiatives, safe restraint guidance and good practice to prevent harm to security operatives and the public.
The aim of these events are:
  • Share good practice of successful multi-agency violence reduction initiatives/approaches
  • Develop a shared understanding that violence reduction includes reducing violence against licensed operatives and to improve the reporting of incidents
  • Raise standards of safe restraint by introducing new guidance material for security operatives
  • Share best practice for measuring the success of violence reduction initiatives
At each event we will hear from representatives of the Police, local authorities and town centre initiatives.

The briefings are FREE to attend and will take place at the following locations:
  • Brighton – 11 May 2017
  • Manchester – 16 May 2017
More events will be added.

If you want to find out more about reducing the risks from violence in the night-time economy then these events are for you. Spaces are limited so email us and book your place today indicating which event you would like to attend.

Email us to book your place
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Contact Us via Your Online SIA Business Account
Image shows Log in to your account screen
We are asking businesses to contact us via their online SIA account and raise a service request. We will treat requests sent to us using this route as a priority.

Typically, we deal with enquiries into ‘Business Support’ within 24 hours. Please note that we cannot guarantee the same level of service via the ‘General Enquiries’ service request route.
We are also asking businesses to take more responsibility for resolving issues with their licence holders. This ties in with our general drive towards greater self-regulation. In practice, this means that individual licence holders who are associated with a business should approach that business as a first point of contact.

Our aim is to drive contact to the most effective channels where we can best manage traffic and serve our stakeholders efficiently. As a result, we would like all businesses to do the following:
  • Register for a business account on our online licensing system
  • Act as the first point of contact for individuals associated with their business, when licensing issues arise
  • Submit service requests from a business account or the ‘Business Support’ route, where we will deal with them swiftly and efficiently.
All this aims to give businesses a single route into the SIA that is both simple and responsive.

Register for an online SIA account
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Enforcement Update
SIA Supports Cheshire Police’s Operation Street Safe
Image shows statue of justice
On Friday 24 March SIA investigators joined Cheshire Police and local authority licensing officers in Operation Street Safe.

The operation involved visits to problematic licensed venues in Crewe, Nantwich and Sandbach. Door staff checked on the night were found to be compliant.
Superintendent Pete Crowcroft, who heads up Cheshire Constabulary’s local policing units, said after the operation:
“Reducing violence and anti-social behaviour often caused by the effects of drink and drugs is currently being addressed by officers across the county to make the night-time economy safer for everybody. The work carried out by officers and partner agencies over the weekend is an example of how the Police force is working to reduce this behaviour by issuing advice and educating the venue managers and owners of licensed premises as well as door staff and revellers themselves.”
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Hinkley Point Power Station Construction Project
In April, our SIA investigators conducted licence checks alongside Avon and Somerset Police as part of the preparations for the construction of the new Hinkley Point Power Station. This major construction project will see an influx of a large number of workers from across the world. Initial licence checks with the police in Bridgwater showed high compliance levels, with all security staff appropriately licensed.

Go to enforcement activity
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Licensing Matters
Criminality Checks Through Disclosure Scotland
If you are applying for or are renewing an SIA licence and you currently live in Scotland or overseas, our procedure is to request a criminality check from Disclosure Scotland. Disclosure Scotland uses a paper-based process, which is therefore reliant on the speed of the postal service.

The first stage of this process is that you will receive a Disclosure Scotland application form. Please complete this carefully and return to us as soon as possible.

If you have not received a Disclosure Scotland form within five days of your application entering the ‘Checks in Progress’ stage, please submit a service request through the ‘Contact the SIA’ tab in your online account.

Once you have returned your correctly signed and completed Disclosure Scotland form to us, we will countersign it and post it to Disclosure Scotland. Disclosure Scotland has a service level agreement of 14 days to process applications, however, in practice these are usually completed substantially quicker than 14 calendar days.

In some cases, to allow you to appeal certain spent convictions, Disclosure Scotland will contact you to ask you if you want your criminality certificate to be disclosed to us. They will usually wait up to 10 working days for a response from you. The sooner you respond to them, the sooner they can release your certificate to us.

On average, applications requiring a criminality check from Disclosure Scotland take 36 working days from the start of the ‘Checks in Progress’ stage, rather than the 25 working day target which we aim to achieve for 80% of applications.

Please ensure you fully read the letter that comes with this Disclosure Scotland form as this contains instructions on what boxes and sections we need you to fill in. Failure to follow these instructions could lead to a further delay in your application. If you wish to add any information please use the additional sheet provided; please do not write onto the form itself.

Read more on our website
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Explaining the Licensing Process
Application Timescales

We process around 10,000 applications every month. The time taken to process your application will be affected by many different factors: your nationality (insofar as it affects your right to work in the UK), your address history, your criminal record if you have one, whether you’ve spent time outside the UK, and so on.

Most importantly, you can affect the speed of your application. We need the information you give us and if this is incorrect or incomplete then your application could be delayed and it may even be cancelled. Please take the time to review the information you give us before you submit your application because once you’ve submitted it you won’t be able to change it.

As soon as you submit your application on our website we will send you a message telling you exactly what else you will need to do. Please read this carefully as not all applicants are asked to do the same things. Remember, we will not start to process your application until you have followed all of these instructions. If we need more information from you whilst processing your application we will send you a message, so you should visit your online account regularly to make sure that you don’t miss any messages from us.

Read more on our website
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Business Matters
The STOP App from Stop the Traffik
We are supporting STOP THE TRAFFIK’s STOP app. The STOP APP empowers every person with a smart phone to take action against human trafficking. It means that anyone who knows, has seen or even heard about, a situation they believe to be linked to modern slavery (either current or historic) can share their stories securely and confidentially.

Stop the Traffik list several examples of this including:
  • Frequent visits to residential premises; men arriving and leaving at unusual times.
  • Low price deals offered at the door involving cheap labour and invariably for cash, e.g. offers for a new drive or new paving.
  • Commercial premises (including restaurants) that survive despite a clear lack of regular business.
  • Place where ‘special services’ are offered at a low price advertised as having particular ethnicity and where “workers” appear underage or speak no or little English.
All the information sent via the app contributes to a global intelligence network and is sent directly to the Centre for Intelligence-Led Prevention (CfILP). The means that the CfILP can identify human trafficking, disrupt it, predict it and ultimately prevent it.

We are supporting this app because it is useful resource for the private security industry. Many security operatives, especially security guards, door supervisors and CCTV operators will be in positions where they can spot behaviour and activity related to human trafficking. The private security industry can provide invaluable information that that will prevent trafficking and protect vulnerable people.

Download The STOP APP now on the App Store - this link opens in a new window or Google Play - this link opens in a new window

Find out more about the STOP APP
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Upcoming Events
Brighton and Manchester Violence Reduction Workshops
We are running a series of events across the UK to promote violence reduction measures within the night-time economy. The first was on the 25th of April in Ipswich. At each event we will hear from representatives of the Police, local authorities and town centre initiatives.

The briefings are FREE to attend and will take place at the following locations:
  • Brighton – 11 May 2017
  • Manchester – 16 May 2017
More events will be added.

Spaces are limited so email us and book your place today indicating which event you would like to attend.

Email us to book your place
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Disclaimer
All reasonable efforts have been made to ensure that the information contained in this communication is accurate at time of release.

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