FAQs - Training
What is the role of the awarding bodies?
The awarding bodies turn the training specification made by the SIA into training courses and qualifications. The training and qualifications are then delivered using awarding body endorsed training providers. Awarding bodies also accredit prior learning and qualifications and play a key role in the SIA licence application process by checking applicant identity and uploading details to the SIA database used as part of the licence application process.
What training is required for a Key Holding licence, and where do I get it?
There are no training and qualifications required for a key holding licence. However, the activities undertaken when you respond to a call-out may include those defined as manned guarding activities. If you undertake such activity you will need the appropriate front line licence and its associated qualification.
There is a problem with my qualification, what can I do?
You need specific qualifications to work within the security industry, which must be up to date. Further information on training and qualifications can be found here.
If you have a problem with your qualification, you must contact the awarding organisation to get it corrected. The SIA cannot resolve this on your behalf.
The most common issues are caused by the awarding organisation using a shortened version of your name rather than how it appears on your official identification documents. You must validate the information has been captured correctly by the awarding organisation.
More information on awarding organisations can be found here.
Why am I being told that you have no record of my qualification?
When you take your training (and assuming you pass the assessment) your training provider will send your details to an awarding organisation. It is the awarding organisation that actually issues your qualification certificate; when they do, they also upload your details to our system.
If this hasn't happened by the time you apply, you will be prevented from applying. Please allow up to 15 days for your qualification to be uploaded to our system by the awarding organisation.
If 15 days has passed, you will need to contact your training provider to confirm that the details of your qualification have been passed onto the awarding organisation. If they say they have done this, you should contact the awarding organisation to confirm that your details have been uploaded to our system.
This is not something we will do for you.
What is physical intervention training?
Physical intervention training covers topics such as how to escort someone out of the premises and disengagement in a violent situation. It is part of the training that door supervisors must undertake in order to qualify for a licence.