Vehicle immobilising is illegal in England, Wales and Scotland. If your vehicle has been clamped, blocked in or towed away in England, Wales or Scotland without lawful authority you should report this to the police.
Vehicle immobilising is a legitimate business in Northern Ireland. If you park on private land without permission you are running the risk of your car being legally clamped, blocked in or towed away.
If you feel that you have been treated unfairly you should take this up with the vehicle immobiliser concerned or their employer. If this is not possible or you remain dissatisfied you may wish to consider engaging the services of a solicitor and taking civil legal action. Your local Citizens Advice Bureau or Trading Standards office may be able to offer advice on this.
If a vehicle immobiliser uses threatening behaviour or intimidation they may be committing a criminal offence and we would recommend that you report such instances to the police.
We welcome any information relating to vehicle immobilisers operating without a licence or in breach of the licensing conditions. However, please note that there are some areas of vehicle immobiliser operations that we do not regulate, such as the size of the release fee or the time taken to release a vehicle.