Top 10 FAQs
How can I pay for my SIA licence?
You can pay for you new licence at the post office using either a credit/debit card or cash.
If you are renewing your licence you will pay for your licence on line using a credit/debit card.
At the point of renewing your licence if your next step notification requests that you visit a post office for a photo refresh you will pay for your licence at the post office using either a credit/debit card or cash.
If you are applying through your business and they are making the application on your behalf using Licence Management or Licence Assist service they will process the payment on your behalf.
Why was the Private Security Industry Act passed?
The Private Security Industry Act 2001 was brought in to regulate the private security industry in England and Wales, and was extended to Scotland in November 2007 and Northern Ireland in December 2009, creating a single regulatory scheme for the private security industry throughout the United Kingdom.
The private security industry has grown substantially in recent years and its work has changed from a largely passive role into one with far greater and more active contact with the public.
Previously there had been little or no self-regulation and standards varied widely. The Act was passed to protect and reassure the public by preventing unsuitable people getting into positions of trust in the private security industry; and to raise standards generally within the industry.
What does the SIA do?
The Security Industry Authority is the organisation responsible for regulating the private security industry. More detailed information is available here.
Our mission is to be an effective, fair and efficient regulator of the private security industry.
Our vision is that criminality is reduced and standards are raised in the private security industry so that the public is, and feels, safer.
We categorise our objectives under the following headings:
Protecting the public - ensuring that only fit and proper people and organisations deliver regulated private security services
Customer service - delivering services which meet the needs of our customers
Delivering value - ensuring we live within our means, obtain and provide best value to our stakeholders
Developing our people and organisation - ensuring our staff have the required competencies and skills to perform effectively
What is the role of the awarding organisations?
The awarding organisations turn the training specification made by the SIA into training courses and qualifications. The training and qualifications are then delivered through training providers endorsed by the awarding organisations. The awarding organisations also accredit prior learning and qualifications and play a key role in the SIA licence application process by checking applicant identity and uploading details to the SIA database used as part of the licence application process.
Will the application fee be refunded if an application fails?
The licence application fee is not refundable if a licence is refused or withdrawn. It covers the costs of the administration and statutory checks the SIA makes on every application, whether the application is withdrawn or if the final decision is grant or refusal. The fee will be returned to the applicant only if the application form cannot be adequately processed, for example due to incomplete, unsigned or illegible completion of the form.