Tell us what you think of our Approved Contractor Scheme

16 June 2017


The ACS review is being conducted in partnership with the research company Pye Tait, and will look at all aspects of the scheme. Your participation in this review is important because this is your opportunity to shape the future of the ACS and ensure it remains relevant for the private security industry in the years ahead.

The review will include:

  • Benefits - A review of the benefits that the scheme can bring to its members
  • Recognition - Ensure ACS members get proper recognition for meeting high standards
  • A new standard - ensure that the new standard remains fit for purpose and reflects emerging best practice 
  • Scheme operation – ensuring that the assessment process, customer service and how the scheme works are fair and efficient

Tony Holyland, Head of Quality and Standards, said:

“The ACS scheme has transformed the industry and we want it to continue to drive up standards. The ACS review will ensure the scheme continues to be relevant and reflects new thinking and emerging best practice for security businesses.

We want to hear from all stakeholders from across the industry; ACS companies, non-ACS companies and buyers of security. We want to know what you think should change and this review is an opportunity for the industry to shape the future of the scheme.”

The results of the ACS review will help us to identify how we can drive improvement in the private security industry - and, crucially, allow ACS businesses to differentiate themselves within the market. 

It is important that ACS businesses get commercial benefit for meeting high standards, and the review will look at how best to give buyers even greater confidence in the scheme.

Ensuring that as many stakeholders as possible take part in the scheme will ensure that the ACS is value to the industry, buyers and the wider community.

To take part in the review, please complete this survey.

The survey will take 10 to 15 minutes.  Your views will be treated in confidence by Pye Tait Consulting, and reported anonymously to the SIA.

Further information:

  • The Approved Contractor Scheme is voluntary and exists to raise performance standards. To be an Approved Contractor a business needs to meet a sector-specific approval based on a relevant set of qualifying criteria that is independently assessed. 
  • You can find out more by visiting the ACS Review portal: www.pyetait.com/ACSReview
  • The Security Industry Authority is the organisation responsible for regulating the private security industry in the United Kingdom, reporting to the Home Secretary under the terms of the Private Security Industry Act 2001. The SIA's main duties are: the compulsory licensing of individuals undertaking designated activities; and managing the voluntary Approved Contractor Scheme.
  • For further information about the Security Industry Authority or to sign up for email updates visit www.sia.homeoffice.gov.uk. The SIA is also on Facebook- this link opens in a new window (Security Industry Authority) and Twitter- this link opens in a new window (SIAuk).