Approved Contractor Benchmarking

Our Approved Contractor Scheme provides a framework for businesses in the private security industry to improve their standards. It encourages approved contractors to compare their performance with that of other businesses within and outside of the private security industry.

Prior to April 2019 approved contractors were assessed against 87 indicators of achievement. The overall pass mark was zero and the maximum score that could be achieved was 174. The information below relates to this period.

In April 2019 we made a number of changes to the ACS assessment framework. Approved contractors are now assessed against 78 indicators of achievement and the maximum score that can be achieved is 145.

Note: Businesses approved through the Passport route don't have to submit scores, so the information below relates solely to those businesses who chose the Standard route to approval.

We update this page on a quarterly basis. The figures shown below relate to the period 1 April 2018 to 31 March 2019.

Approved Contractor Scores

Image shows a pyramid diagram in which assessor scores are grouped by quartile

Median Score by Size of Company

'Median' is one type of measuring an average in the set of scores. It is measured by arranging the scores in order from the smallest to the largest and then selecting the middle score.

Size of Organisation Licensable Staff Median Score
Micro Up to 10 35
Small 11 to 25 59
Medium 26 to 250 87
Large Over 250 147