Your employer should be your first point of contact regarding your query. Only if they are unable to assist should you contact us directly.
You may save yourself time, by reading our 'Help and Guidance page' below.
Help and Guidance for Individuals
Help and Guidance for Business Users
You may also wish to read our frequently asked questions.
Read our frequently asked questions
Please do not use this form to report an incident involving an unlicensed security operative. There is a separate process for this.
Report a crime or concern
Please read our complaints policy if you wish to make a complaint.
How to register a complaint
Go to the contact us form