Reducing criminality and wrongdoing in the private security industry is a big part of why we exist. The information you give us has a real impact on how effective we are. We may use it to direct our enforcement activity, to support our licensing decisions or as evidence in a prosecution. We may also forward your report to the police, UKBA, HMRC and others, and they may also take action.
The information you provide is important to us, but we will not be able to tell you how we use it or the actions we take.
Using the information we receive
Reporting a Crime
If you see or hear about someone in the private security industry committing a crime, we want to know about it. That's not just someone working without a licence or in breach of our licensing conditions: it can be any crime they have committed which might have an effect on their licensable status. Please also report the crime to the Police.
You can report this anonymously by telephone to Crimestoppers who will then pass the information to us. This is the best way to report a crime as Crimestoppers will also pass the information directly to the police or other relevant agencies. Alternatively, you can report the information to us directly on our online form. Please see the telephone number and link below.
Reporting Other Concerns
If you are unhappy with the service you have received from a security company or the behaviour of one of their staff, please submit your complaint direct to the company or venue concerned. This is not something that we will be able to assist with.
We do however realise that there are times when you might have serious concerns about the conduct of a security company or individual operative even though they are not necessarily breaking the law. In such cases, you can report this to us using our online form (link below). You can report this anonymously if you like.
Report by Telephone
Report illegal activity anonymously by calling Crimestoppers on 0800 555 111.
|SIA Confidentiality Policy
|This policy applies to information that has been provided to the SIA directly and which is attributable to a specific source. It does not apply to information provided anonymously through Crimestoppers.|
We do not routinely disclose our sources and seek to protect the source of any information we receive before disclosing intelligence to our partners (for example, the police, local authorities or other government departments). However, we cannot guarantee the confidentiality of any information provided to us where there are legal, regulatory or operational reasons for disclosure. For example, where a criminal offence has been committed, the police or another government body may need to be informed.
Before disclosing a source, we will obtain consent where it is reasonable to do so. Where consent is not obtained, it remains within our discretion to make a disclosure (the source will be informed where it is reasonable to do so). In some circumstances it may be appropriate to disclose without consent or notice, but in these cases we will always take into account the need for sensitivity towards the source's position.